Many nurses get at least one complaint to the College of Nurses of Ontario (CNO) over the course of their career. Complaints are stressful, but responding to them does not have to be.

Whether you are a RN, RPN or NP, if you have recently received a Notice of Complaint from the CNO, don’t despair. Get informed.

To help nurses like you, I have created a ,Free Guide for Nurses that will help you figure out what your next moves should be. Click ,here to get it.

In addition, the CNO also has resources available that explain their process, including a document about “Addressing a Complaint“.

Carina is an advocate for nurses.
She helps nurses involved in CNO investigations, fitness-to-practice and discipline matters.

She recently launched her own virtual health law practice, to offer accessible legal services to Ontario health care professionals.